Frequently asked questions.

Sign in to NAMAS ConnectPoint, our Member365 member portal, with your membership credentials. You can also use the ConnectPoint link on the NAMAS website.

If you need help accessing your account, email namas@namas.co with your name and membership email address. Please do not send your password.

You can explore a free four-week trial, join as an Individual member, or choose a Corporate membership for your organization.

Individual and Corporate memberships offer Silver, Gold, Platinum, and Diamond levels. Compare the options to find the right fit.

Yes. The free four-week trial includes weekly live webinars, access to the current year’s on-demand webinar library, online auditor resources, and weekly tips.

The trial has no cost and no commitment. Visit the trial page for details and registration.

No. Individual membership Flex Pay is a 12-month commitment divided into monthly payments, not a month-to-month subscription.

You may also pay for the full year in one payment. Review the current membership options and payment terms before joining.

Every Corporate account starts with five members at the same membership level, with additional-member pricing beginning after the first five.

Each team member receives an individual membership number and access, while the organization receives one annual renewal. Use the Corporate membership calculator to explore team costs.

Corporate memberships belong to the organization, so access to that seat ends when you leave and does not transfer with you.

Notify NAMAS of employment or contact changes. You can explore an Individual membership to continue your access.

For help changing your membership level, email namas@namas.co with your name, membership email, and the level you are considering.

All memberships are non-refundable under NAMAS’s published membership terms. Contact our team with account-specific questions before making changes.

Benefits vary by level. The Individual membership comparison lists on-demand learning, weekly tips, member savings, and level-specific resources.

Platinum and Diamond include electronic access to NAMAS manuals and reference tools. Ask the Expert includes four questions per year for Platinum and unlimited questions for Diamond.

BC Advantage access is included with Diamond; Silver, Gold, and Platinum receive 50% off. Check the Corporate comparison for team benefits.

Sign in to ConnectPoint to access the educational opportunities available to your membership level. Use the webinar page and current calendar to browse upcoming sessions.

If an event you expect to access is not available, contact NAMAS so we can help with your account.

Silver includes two live webinars per month, totaling 24 per year. Gold, Platinum, and Diamond include all scheduled webinars.

NAMAS generally schedules four webinars per month on Tuesdays at 2:00 p.m. Eastern. Check the current calendar for each session’s date and time.

Yes. NAMAS webinars are recorded for on-demand viewing after the live session, with access based on your membership.

To earn CEU credit from a recording, you must complete the associated proficiency quiz. Review the on-demand CEU instructions and sign in to ConnectPoint to access your learning materials.

Webinars are a NAMAS membership benefit, rather than an individual webinar purchase.

If you would like to experience the education before choosing a paid membership, explore the free four-week trial.

Visit the webinar calendar or open the ConnectPoint event calendar for current listings.

Use the individual event listing for the latest schedule and registration details. The Training & Education page also explains the available BootCamps and workshops.

Continuing Education Units document participation in approved professional education. NAMAS offers CEU opportunities through webinars and other educational programs.

Check each event’s approval details for the number of CEUs and eligible credentials. NAMAS webinars provide one AAPC CEU, valid for at least CPC and CPMA.

The published NAMAS requirement is 12 annual CEUs per certification, with education relevant to the credential’s specialty. For example, CEMA maintenance requires 12 specialty CEUs each year and active NAMAS membership.

Some credentials have additional maintenance requirements. Contact NAMAS to confirm the current requirements and renewal date for your specific credential, including any additional CPA-EDU education documentation.

Qualifying education used for another certification may also satisfy CEMA specialty CEU requirements when it meets the applicable criteria.

NAMAS CEUs do not roll over from one certification period to another. Confirm acceptance, specialty relevance, and reporting rules with each credentialing organization.

Keep your completion certificates, course titles, dates, credit amounts, and approval information together. Sign in to ConnectPoint for your member account.

If you need help locating your CEU records or submitting education earned outside NAMAS, email our team for the current process. Ask NAMAS before relying on article writing, presentations, or another credential to satisfy a renewal requirement.

Explore the current program pages for these NAMAS certification pathways:

• CEMA: Certified Evaluation and Management Auditor
• CPA-SA: Certified Professional Auditor, Surgical Auditor
• CPA-EDU: Certified Professional Auditor, Educator

For help with another or previously issued NAMAS credential, contact our team about its current status and requirements.

No. Training and certification testing are separate steps; completing a BootCamp does not automatically award a credential. The CEMA, CPA-SA, and CPA-EDU pages explain their assessments.

Exam inclusion, registration steps, and completion deadlines depend on the program and event. Review the specific registration details before enrolling.

Start with the relevant training program and its current registration instructions, or contact NAMAS about exam-only options.

Review your credential’s exam instructions for timing, allowed resources, technology requirements, proctoring, and deliverables. The CPA-EDU assessment, for example, includes a written resource, a PowerPoint presentation, and multiple-choice questions; exam formats are not identical across credentials.

Use the current curriculum and reference materials to guide preparation. No training program can guarantee a passing result.

The current Risk-Adjustment Auditing Workshop is a four-hour live virtual educational program approved for 4.0 AAPC CEUs, not a certification award.

If you have questions about a previously issued risk-adjustment credential or separate testing availability, contact NAMAS for guidance.

Visit the Credential Verification page or email NAMAS to begin a request for yourself or an employee.

The credential holder must provide consent and identify the recipient before NAMAS sends verification directly. Follow the verification process rather than sending sensitive employee information unnecessarily.

Start with free auditing resources and the NAMAS blog for practical education and insights.

Platinum and Diamond include electronic access to NAMAS manuals and reference tools, as listed in the membership comparison. Sign in to ConnectPoint for included materials, or ask our team about a specific manual or reference card.

Ask the Expert is included with Platinum membership for four questions per year and with Diamond for unlimited questions.

Sign in to ConnectPoint to access your member resources. If you need help finding the submission option, email NAMAS.

NAMAS offers professional services, and you can contact the team about auditing, coding, consulting, customized education, or a speaker for your event.

For a speaking or training request, share the topic, audience, preferred dates, delivery format, and budget or travel arrangements. The team can discuss scope and availability.

Yes. The Weekly Documentation & Compliance Tips are available to anyone who wants to receive them, not just members.

Visit the weekly tips page to sign up, or browse the NAMAS blog for published articles.

The 18th Annual NAMAS Auditing & Compliance Conference is scheduled for December 7–8, 2026, at Hotel Melby Downtown Melbourne in Melbourne, Florida.

Both members and non-members are welcome. Visit the conference page for the latest agenda, registration, hotel, and CEU details.

Check the current ConnectPoint event calendar for announced events and the Training & Education page for program information.

For a virtual conference date or registration option you cannot locate, email NAMAS for the latest information.

Email namas@namas.co for help with membership, education, exams, CEUs, or professional services.

Include your name, membership email if applicable, and the course, event, or credential involved so the team can direct your request. You can also visit the Contact Us page.