When Documentation Tries Too Hard

When Documentation Tries Too Hard Article Reference Code: NAMAS.01.23.2026 Written by: Shannon O. DeConda, CPC, CPMA, CEMA, CEMC, CPA-EDU There is an interesting moment that happens in the course of conduction an audit. You open the note. You start reading. You think, “Okay, we’re off to a strong start.” But then, something shifts. The further you…

5 Steps to Prepping for Physician Education

5 Steps to Prepping for Physician Education Article Reference Code: NAMAS.11.07.2025 Written by: Betty Hovey Hey Y’all!  As physician educators, we have a tough job.  Sometimes it’s like herding cats through a minefield-exhausting, unpredictable, and we sometimes get a few scratches.  I mean, you’re speaking to physicians that may be able to diagnose a patient from across the room, but glaze over…

MDM Mayhem Made Meaningful: The Mentor’s Playbook for Confidence and Clarity

Article Reference Code: NAMAS 10.10.2025 Stop Teaching the Grid. Start Teaching the Why: Mentoring in MDM Auditing Written by: Shannon DeConda Auditing can feel like trying to solve a puzzle where the pieces keep changing shape. When we work with other coders and auditors who are struggling with E/M it’s not about finding the right…