Build-A-Bot: Tools I Created or Customized to Help Me Audit Smarter Article Reference Code: NAMAS.06.26.2026 Written by: Christine Hall When I first started in healthcare, we did not have fancy dashboards, AI assistants, or automation tools. We had paper reports, highlighters, sticky notes, and a whole lot of determination. Over the years, I learned that…
Auditing from the Dashboard: Are We Losing Clinical Context? Article Reference Code: NAMAS.06.19.2026 Written by: Anna McGregor The evolution of healthcare analytics has transformed healthcare operations from retrospective data hunting into a fast-paced environment managed by near-real-time visualizations. Historically, healthcare metrics were locked away in static reports, endless spreadsheets, or financial summaries maintained by decision-support…
Don’t Talk Code to Me: How to Communicate Audit Findings Without Triggering Defensiveness Article Reference Code: NAMAS.06.12.2026 Written by: Monteal Martin, CPMA, CPC, CCE, COBGC, CRCR, RHIT To effectively communicate with clinicians, the approach should be grounded in respect, clarity, and data. As auditors and compliance professionals, our job is not just to find the…
Who Taught Me to Audit: A Tribute to My Mentor Article Reference Code: NAMAS.06.05.2026 Written by: Dawn R. Carter, BSBA, MHA, CPC, CRC, CPMA, CDEO, CPCO, AAPC Fellow In the mid-1990s, I was a full-time nursing student who needed to help with family income. Friends from my program had become hospital registrars, so I followed their lead…